Loading... Please wait...

FAQs

REGARDING PERSONALIZED BOOKS

What is a personalized book?
Your child is the main character in his or her own adventure storybook. Each book has your child’s name, age, hometown and one to three friends name(s). In addition, a special dedication from you is included inside the from of the book. Children are delighted to read or hear their own story and will want to read or hear it again and again.

What information is needed to personalized a book?
When you select a book to be personalized, you will be prompted to key in all the customization information. For most books, you will be required to provide the child's gender, first and last names, hometown, the names of 1 to 3 friends and who is giving the book. There are some titles, however, that require more information (such as the child's birthdate for the Birthday book, a fishing location for the fishing book, and a teacher's name for the School Fun book). You may also key in optional information such as the child's middle name, the name the child is called (like a nickname), their age and the date the book will given. If we have questions, we'll contact you to confirm your order prior to processing your order.

Here's what a sample book looks like. You provide us with the child's Name, Age, Hometown and Friends' Name(s) and, using our book software, we incorporate that information into the book:

how-it-works.jpg

Is each book hardcover or paperback?
All our books are quality hardcover books, with a film laminated surface, making it easy to wipe them clean.

Can I order ONE personalized book for my TWO nephews?
No. Except for the Twin Baby book, all our personalized books are designed for ONE star.

Do I have to pay Sales Tax?
Yes. 5% GST is applicable on your purchase.

How much does shipping cost?
Read shipping for details about shipping time, delivery and costs.

 What is your return policy?
Our return policy is outlined here.

REGARDING PERSONALIZED MUSIC

Do you only sell music on CDs?
No. We offer both CD and MP3 music albums and singles.

 Can I get music in Italian?
Yes. Some of our music albums can be had in Italian for specific names. At the time of purchase you'll just have to confirm that it exists for the child's name before you purchase it.

 I searched for my child's name and did not find it in the names list?
When searching for a name in the names list, remember that there are some names that can be spelled multiple ways and yet have the same phonetic pronounciation. If the name you are looking for does not appear on our list, check for the alternate spellings. For example, the name, Caitlin, can also be spelled, as follows: Kaitlin or Katelyn. If you have tried all the alternate spellings and still did not find your child's name, please contact us at customerservice@personalizedgiftsontario.com. We may be able to request a 'custom name' CD for you ... It will take a few days longer for it to be shipped to you and will cost an additional $5.

My child's name in not pronounced correctly in the sample clip that I listened to.
Try alternate spellings of the your child's name (see the example above) and listen to the clip again to see if the pronounciation is correct. If all else fails, please send us an email at customerservice@personalizedgiftsontario.com and we will see if we can assist you.

Share with us

FacebookTwitter

Sign up for our newsletter

Recent Updates